Sharp MX-2310U CPI405E

[Miles]

Guten Morgen zusammen,

wir haben ein Problem einen Drucker wieder zum laufen zu bekommen, wir bekommen die Meldung:

CPI405E
"An error was detected on device &1. This may have been caused by something like the ink, toner, or developer being empty; the ink or toner receptacle being full; or the ribbon missing. Look at the printer to determine the cause of the problem"

Hatte einer von euch schon mal das Problem?

Danke euch schon mal.

[TARASIK]

Hallo,
hier die Erklärung:

CPI405E "A printer supply needs attention on device &1"
Cause: An error was detected on device &1.

Recovery: This might have been caused by the ink, toner, or developer being empty; the ink or toner receptacle being full; or the ribbon missing. Look at the printer to determine the cause of the problem.

This message has been seen when using a *LAN 3812 SNMP printer device description to print to a Sharp MX printer when the printer hardware is overdue for routine service maintenance, though this same situation could occur with printers from other manufacturers as well. In this case, the printer hardware is sending back a status code that there is an issue with the printer hardware and with a flag that says to not send a print job to the printer. The printer will need to be serviced before the *LAN 3812 SNMP printer device description can continue printing, but this can be circumvented by temporarily configuring a Remote Output Queue (RMTOUTQ) or a PC5250 or TN5250e printer session to route spooled files to the printer.

[Miles]

DANKE, haben es auf eine RMTOUTQ umgestellt.