-
DeskfIT v2.00 released
What’s New in v2.00
(release date: 01 November 2016)
New: Users or email addresses can be added or deleted to a ticket/SRQ as required.
New: All relevant active tickets/SRQs for a user to be displayed immediately upon entry to SRQ maintenance program. Service Desk/IT personnel will have all tickets/SRQs presented. No need to press F4=Search (although still available).
Upgrade: Database and CCSID changes. Cosmetic and terminology changes.
New: Actions (eg. add/view notes/text, cancel, approve, sign-off) can be selected from the initial screen to ticket/SRQ maintenance program. No need to enter the amend panel of the ticket/SRQ and then press F10=Actions.
Upgrade: (User request) Added 2 optional ticket/SRQ System sub-type fields. The sub-types can be added or removed as and when required using the parameter maintenance function.
Follow us on Facebook or Twitter to receive all news immediately.
Similar Threads
-
By kitvb1 in forum NEWSboard Server Software
Antworten: 0
Letzter Beitrag: 28-11-15, 20:32
-
By kitvb1 in forum NEWSboard Server Software
Antworten: 0
Letzter Beitrag: 06-06-15, 06:24
-
By kitvb1 in forum NEWSboard Server Software
Antworten: 1
Letzter Beitrag: 23-12-14, 12:48
-
By kitvb1 in forum NEWSboard Server Software
Antworten: 1
Letzter Beitrag: 05-04-14, 07:20
-
By kitvb1 in forum NEWSboard Server Software
Antworten: 1
Letzter Beitrag: 24-03-14, 10:28
Berechtigungen
- Neue Themen erstellen: Nein
- Themen beantworten: Nein
- You may not post attachments
- You may not edit your posts
-
Foren-Regeln
|
Erweiterte Foren Suche
Google Foren Suche
Forum & Artikel Update eMail
AS/400 / IBM i
Server Expert Gruppen
Unternehmens IT
|
Kategorien online Artikel
- Big Data, Analytics, BI, MIS
- Cloud, Social Media, Devices
- DMS, Archivierung, Druck
- ERP + Add-ons, Business Software
- Hochverfügbarkeit
- Human Resources, Personal
- IBM Announcements
- IT-Karikaturen
- Leitartikel
- Load`n`go
- Messen, Veranstaltungen
- NEWSolutions Dossiers
- Programmierung
- Security
- Software Development + Change Mgmt.
- Solutions & Provider
- Speicher – Storage
- Strategische Berichte
- Systemmanagement
- Tools, Hot-Tips
Auf dem Laufenden bleiben
|
Bookmarks