Hallo Martina,
da der Kunde wahrscheinlich eine neuere Iseries oder sogar eine I5 haben dürfte wird Callpath ab R520 (das Betriebssystem der AS/400) nicht mehr unterstützt.

Es gibt ein Folgeprodukt - siehe:

Callpath products have been acquired by Genesys. Specific information on the acquisition is available at The Genesys home page is http://www.genesyslab.com

und http://www.genesyslab.com/internatio...ea/germany.asp

Jetzt kommt der Hinweis dazu aus dem Upgrade Planing zu
R520 von IBM:

The following products which were supported on V5R1 will not be supported on V5R2. Plans should be made to replace or discontinue use of the product prior to upgrading to V5R2. (When upgrading from V4R5 to V5R2, the V5R1 Planning Website Information should also be reviewed for pertinent information.)

5648-C69 Callpath Server for AS/400 Callpath products have been acquired by Genesys. Specific information on the acquisition is available at http://www.genesyslab.com/contact_ce...framework.html The Genesys home page is http://www.genesyslab.com