Device PRT05 returned negative acknowledgment with sense

[Fuerchau]

I think you must solve the networkproblem first.
If this errors happens sometimes than this is an "intermitted" error and can not be solved.

[csupp]

Hey there,

is it possible that there is another printer using the same IP adress like the failing printer? Or have you changed some network components??

[Andreas Herzfeldt]

Hi,

it is possible that you use an IPDS - printerdevice. When you try to print on this device with an configured NON IPDS printer, you will receive this error message.

Andreas

[mrzik]

Unfortunately I'm not shure for the ipds devices if they are or not,

but the AS/400 server - IBM matrix printer (6400) and the spoolfile are since ever the same and only since some time we have suddenly this kind of problem !!

Thanks a lot for your effort !!
Have a nice time
marco

[mrzik]

unfortunately, we don't have any known network problems ...

Thanks a lot
marco

[Andreas Herzfeldt]

Hi Marco,

I searched for CNACK101 and PQT3630 in some search-engines in the internet. All answers refer to print Barcode or print with IPDS printerdevices in combination with the AFP - Parameter. I would suggest to check the printer-setup, because some 6400 dot matrix printer have an ipds-interface,
try the AUTOCONFIG feature. Otherhwise you can print any system spoolfile to make sure in which condition this error occurs.

Andreas